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Have any questions or concerns? Fill out the form or email us at support@trybarkly.com!

Please provide an order number when you do so, and Kayla will get back to you ASAP!

Important Notice: Delays due to High Demand

Due to the high demand we’ve received over our Birthday Sale, we currently have a backlog in product & shipment for our cooling mats on orders placed after June 7th.

We’re all working to get this sorted ASAP, and we are genuinely sorry that we didn’t prepare for such volume...

Thank you guys for supporting our small business!! We're sure your pups will love the cooling mats.

FREQUENTLY ASKED QUESTIONS

How do our cooling pads work?

We utilize layered fabric fiber similar to cooling blankets for humans to deliver instant cooling comfort for your furry friend. No water, electricity, or pre-cooling required—simply lay it down and let the cooling magic happen. With a reversible design, one side provides cooling relief in summer, while the other offers warmth during cooler seasons.

How to use a cooling pad for dogs?

To use a cooling pad for dogs, simply place it on your pet's favorite resting spot, whether it's their bed, crate, or the floor. Let them lay on it and enjoy the soothing sensation of coolness. It's lightweight and foldable, making it easy to carry and store wherever you go.

Do pet cooling mats work for cats?

While primarily intended for dogs, cats may also find relief from using pet cooling mats, especially during hot summer months. Barkly cooling mats are pilling and claw proof. These features ensure that the mat remains durable and resistant to damage from your cat's claws, providing long-lasting comfort and relief from the heat.

Is this cooling mat machine washable?

Yep! Simply choose the gentle cycle and tumble dry on low heat or air dry for a quick refresh. With proper care, your furry friend can enjoy the cooling comfort of their pad for years to come.